Complaint No AUTO

Step 1: Verify Identity Of Visitor

Name *

Date of Birth

Email *

Document Type

Gender Male Female

Country Code * Select Country Code Afghanistan +93 Albania +355 Algeria +213 Andorra +376 Angola +244 Argentina +54 Armenia +374 Australia +61 Austria +43 Azerbaijan +994 Bahrain +973 Bangladesh +880 Belgium +32 Brazil +55 Canada +1 China +86 Egypt +20 France +33 Germany +49 India +91 Indonesia +62 Iran +98 Iraq +964 Ireland +353 Italy +39 Japan +81 Jordan +962 Kuwait +965 Malaysia +60 Mexico +52 Netherlands +31 New Zealand +64 Norway +47 Oman +968 Pakistan +92 Qatar +974 Saudi Arabia +966 South Africa +27 Spain +34 Sri Lanka +94 Sweden +46 Switzerland +41 UAE +971 UK +44 USA +1 Malta +356

Document No *

Nationality

Afghan Albanian Algerian Andorran Angolan Antiguan or Barbudan Argentine Armenian Australian Austrian Azerbaijani Bahamian Bahraini Bangladeshi Barbadian Belarusian Belgian Belizean Beninese Bhutanese Bolivian Bosnian or Herzegovinian Motswana Brazilian Bruneian Bulgarian Burkinabe Burundian Cambodian Cameroonian Canadian Cape Verdean Central African Chadian Chilean Chinese Colombian Comoran Congolese (Brazzaville) Congolese (Kinshasa) Costa Rican Croatian Cuban Cypriot Czech Danish Djiboutian Dominican Dominican Ecuadorean Egyptian Salvadoran Equatorial Guinean Eritrean Estonian Ethiopian Fijian Finnish French Gabonese Gambian Georgian German Ghanaian Greek Grenadian Guatemalan Guinean Guinea-Bissauan Guyanese Haitian Honduran Hungarian Icelander Indian Indonesian Iranian Iraqi Irish Israeli Italian Jamaican Japanese Jordanian Kazakhstani Kenyan I-Kiribati Kuwaiti Kyrgyz Laotian Latvian Lebanese Mosotho Liberian Libyan Liechtensteiner Lithuanian Luxembourger Malagasy Malawian Malaysian Maldivian Malian Maltese Marshallese Mauritanian Mauritian Mexican Micronesian Moldovan Monegasque or Monacan Mongolian Montenegrin Moroccan Mozambican Burmese Namibian Nauruan Nepalese or Nepali Dutch New Zealander Nicaraguan Nigerien Nigerian North Korean Norwegian Omani Pakistani Palauan Palestinian Panamanian Papua New Guinean Paraguayan Peruvian Filipino Polish Portuguese Qatari Romanian Russian Rwandan Kittian and Nevisian Saint Lucian Saint Vincentian Samoan Sammarinese Sao Tomean Saudi Arabian Senegalese Serbian Seychellois Sierra Leonean Singaporean Slovak Slovenian Solomon Islander Somali South African South Korean South Sudanese Spanish Sri Lankan Sudanese Surinamese Swedish Swiss Syrian Taiwanese Tajikistani Tanzanian Thai East Timorese Togolese Tongan Trinidadian or Tobagonian Tunisian Turkish Turkmen Tuvaluan Ugandan Ukrainian Emirati British American Uruguayan Uzbekistani Vanuatuan Venezuelan Vietnamese Yemeni Zambian Zimbabwean

Mobile No *

Address

Next

Step 2 : Select Supplier

Registered Supplier E - Commerce

Select Accused Party

Enter the Commercial Number or Market Name provided on the receipt and select the supplier.

Commercial Registration Number

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Supplier Name *

Supplier Email

Phone Number *

Alternative Phone Number

Region

North Al Batinah Governorate Dhofar Governorate Musandam Governorate Al Buraimi Governorate Al Dakhiliyah Governorate South Al Batinah Governorate North Al Sharqiya Governorate Al Dhahirah Governorate Al Wusta Governorate Muscat Governorate South Al Sharqiyah Governorate

Wilaya

City

Activity

List of activities

Branch *

Next

Select Accused Party

Select Governorate

North Al Batinah Governorate Dhofar Governorate Musandam Governorate Al Buraimi Governorate Al Dakhiliyah Governorate South Al Batinah Governorate North Al Sharqiya Governorate Al Dhahirah Governorate Al Wusta Governorate Muscat Governorate South Al Sharqiyah Governorate

Select Village

License number

Website Name *

Contact Person

Next

Select Wilaya

Website Link *

Responsible Person

Mobile Number

Email

Confirm Location

Location

Next

Step 3: Complaint Type

Select product/service which you want to complain about.

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Product Service

Product Category Details

Main Classification

Live Trees and Other Plants Tanning/Dyeing Extracts, Paints Albuminoidal Substances, Starches, Glues Photographic Products Miscellaneous Chemical Products Plastics and Articles Thereof Rubber and Articles Thereof Raw Hides and Skins Articles of Leather Wood and Wood Products Cork and Articles of Cork Manufactures of Straw, Wickerwork Pulp of Wood Paper and Paperboard Printed Books, Newspapers Silk Wool Cotton Other Vegetable Fibres Man-made Filaments Man-made Staple Fibres Wadding, Felt, Nonwovens Carpets and Textile Floor Coverings Special Woven Fabrics, Lace Impregnated, Coated Textiles Knitted Fabrics Knitted or Crocheted Apparel Non-Knitted Apparel Other Textile Articles, Rags Footwear Headgear Artificial Flowers, Feather Articles Articles of Stone, Plaster, Cement Glass and Glassware Pearls, Precious Stones, Metals, Jewellery Articles of Iron and Steel Copper and Articles Thereof Aluminium and Articles Thereof Miscellaneous Articles of Base Metal Machinery, Computers Electrical Machinery, Phones, TVs Vehicles, Cars, Motorcycles Ships, Boats Medical, Optical Instruments Clocks and Watches Musical Instruments Furniture, Bedding, Lamps Toys, Games, Sports Equipment Works of Art, Collectors’ Pieces, Antiques

Sub Category

Sub Detailed Classification

Brand

Model

Type

Add new Brand

Adding this brand to:

Brand Name (English): Brand Name (Arabic):

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Submit

If you didn't find the product or service, use the nearest one available.

Add New Model

Adding this Model to:

Model Name (English): Model Name (Arabic):

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Submit

Add New Type

Adding this Type to:

Type Name (English): Type Name (Arabic):

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Submit

Detailed Classification

Select

Incident Date

Supplier Activity General

Vehicle Product

Vehicle Identification Number (VIN)

Vehicle model year

Chassis number

Vehicle name

Vehicle condition

Country of manufacture

Engine number

Service Category Details

Main Sector

Construction Wholesale and retail trade; repair of motor vehicles and motorcycles Real estate activities Professional, scientific and technical activities Administrative and support service activities Human health and social work activities Other service activities Activities of households as employers; undifferentiated goods- and services-producing activities of households for own use

Sub-sector

Category

Activity

Detailed Activity

Supplier Activity General

Check for 3rd level G section

Incident Date

Product Specification

Product Name

Product Description

Service Specification

Service Name

Service Description

Contract Date

Type Of Complaint *

Failure by the provider to perform the service covered by the warranty. Failure to adhere to the repair and replacement warranty. Failure to perform and perfect the service within the agreed upon time. Failure to adhere to the rules of freedom of choice, equality, fair treatment, honesty, and credibility in dealing with the consumer. Failure to mention the item on the invoice. Refrain from selling a commodity. Failure to provide the product within the agreed time. Failure to adhere to the rules of credibility and honesty in dealing with consumers. Trading in counterfeit or spoiled goods. Giving the consumer incorrect information about the product. Not giving the consumer an invoice in Arabic. The product does not conform to specifications and standards. Refraining from writing the warranty period for the product or service. The supplier charges a higher price for the product than the advertised price. The supplier does not disclose to the consumer that the product is used or has a defect. Imposing unfair conditions on the consumer. Failure to guarantee anything that guarantees his health or safety when he obtains his goods or receives the service. Failure to provide fair compensation for the damage that befell the consumer and his money.

Additional Details

Input Mode

Voice Input Manual

Select the recording language English Arabic

Purchase Invoice *

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Image Upload

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Previous Correspondence

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Parent ID Service

Department ID Service

Parent ID Product

Department ID Product